Refund Policy
We want you to be satisfied with your purchase from M.E. Marine & Dive Supply. Eligible items may be returned within 30 days of purchase or delivery.
To be eligible for a return, items must generally be unused, unworn, and in their original condition and packaging. Proof of purchase may be required. Please contact us before sending any return so we can provide instructions.
Return shipping costs are generally the customer’s responsibility unless the item arrived damaged, defective, or incorrect. If there is a problem with your order, contact us as soon as possible so we can help.
Some products in our online store are fulfilled and shipped directly by third-party suppliers. Returns for those products must still be started through M.E. Marine & Dive Supply so we can coordinate the return with the supplier.
Gift cards and items clearly marked final sale are not eligible for return. Items that have been used or damaged after delivery may not qualify for a refund.
Once a return is received and inspected, approved refunds are issued to the original payment method. Processing time after a refund is issued can vary by bank or payment provider.
Contact Us
Questions about a return or refund can be sent to memarinedivesupply@gmail.com or by calling (207) 263-5124.